Cookie Policy

WORKFREE LIMITED COOKIE POLICY

A “cookie” is a piece of information that is stored on your computer’s hard drive, and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.  

Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want. 

Cookies are either: 

– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any information from your computer; or 

– Persistent cookies: a persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics. 

Cookies can also be categorised as follows:  

– Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. 

– Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular. 

– Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised. 

Below is a list of the main cookies we use on our websites and a description of what we use them for: 

Functionality Cookies 

These cookies allow our website to remember the choices you make onto our website, as well as being used to provide services you have requested.  

 Strictly Necessary Cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.  

 Analytics Cookies 

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements accordingly.  

Our application’s strict necessary cookies 

We also have the application’s strictly necessary cookies, which are essential for the proper functioning of our website, particularly for authentication purposes and storing browsing preferences during the user’s session. The _workfree_session cookie helps the user to verify their identity and maintain their logged-in status as they navigate through different pages on app.workfree.io.website. It allows the user to access and interact with their personalised account, ensuring that they can perform actions that require authentication, such as submitting forms or accessing restricted areas.  

 Cookie Settings 

Google Analytics 
We use a number of cookies relating to Google Analytics. These cookies allow us to analyse our website traffic and identify areas of improvement. For full details of the cookies used by Google Analytics click here. 

Hotjar 
Hotjar is a service which provides website session replays, heat maps, visitor journeys and analytics to help us better understand your needs to make improvements which ultimately improve your experience. Neither Hotjar nor we will use this information to identify users or match it with further data. Any data you submit to us through our website will not be visible to nor collected by Hotjar. For details of the cookies used by Hotjar  click here.  

Hubspot 

Hubspot is a service which provides tools for social media marketing, content management, web analytics, landing pages, customer support and search engine optimisation. These cookies allow us to receive some personal information required to process the customer feedback as well as for other CRM requirements. For details of the cookies used by Hubspot click here.  

KOOS

KOOS.io is a service that provides the technology and coaching tools to engage and reward a community.  For details of the cookies used by KOOS click here

If you have any concerns or questions about our policies or how we handle your data, you can contact Jonathan Cartmill at jonnie@workfree.io.  

Or write to: 
Jonathan Cartmill 
Workfree Limited 

128 City Road 
London, EC1V 2NX